Director
Aida Suziliana Bt Salim
Director of Information Technology Division
Objectives
- To establish a systematic, efficient and fast computerised work system for all administrative matters.
- To ensure SWCorp remains responsive, advanced and up-to-date with rapid development of information technology.
- To oversee the procurement, installation, preparation and supervision of equipment and software for SWCorp personnel.
- To ensure all application systems function properly.
- To monitor and maintain the internal (intranet) and external (internet) networks for optimal performance.
- To perform regular maintenance or address equipment issues based on complaints received.
- To monitor and update the website and intranet according to a specified schedule.
- To analyse statistics related to information and data to assist in SWCorp’s work processes.
- To record and update computer inventory in an organised and systematic manner.
- To manage training sessions for SWCorp personnel on computer usage and software as needed.
- To ensure the accessibility to the SWCorp portal is 99.5% according to the Service Level Agreement (SLA).
Functions
Technical and Network Section
Application Section
Management Section
Technical and Network Section
- To manage and maintain hardware and equipment at SWCorp’s Data Centre.
- To manage and provide infrastructure/servers (physical and virtual) for SWCorp operations.
- To ensure the continuity of SWCorp’s ICT services.
- To manage and maintain ICT facilities pertaining to hardware and software for SWCorp personnel.
- To protect ICT security are from internal and external threats.
- To ensure stable and accessible wired and wireless network facilities for SWCorp personnel.
- To administer and manage SWCorp’s official email services.
- To explore and adopt the latest ICT technologies to enhance SWCorp’s service delivery.
- To develop and provide multimedia materials for SWCorp’s official use.
Application Section
- To manage and develop core and support application systems, either in-house or outsourced, for SWCorp personnel.
- To maintain application systems based on current needs.
- To manage, prepare and maintain all SWCorp application systems databases.
- To coordinate and supervise spatial and non-spatial databases.
- To manage and maintain the Geographical Information System (GIS) to support decision-making processes.
- To ensure security of all application systems from ICT security threats.
- To integrate 4th Industrial Revolution (IR4.0) technologies to support SWCorp’s service delivery.
- To manage and formulate an integrated data management system to support SWCorp’s data analytic initiatives.
Management Section
- To manage and conduct key ICT meetings, including SWCorp ICT Steering Committee Meetings.
- To develop and maintain SWCorp’s website and mini sites.
- To handle administrative and operational matters for the IT Division.
- To manage and oversee human resource management and performance within the IT Division.
- To plan and implement ICT strategic management and digitalisation plans, and quality management to ensure optimal ICT implementation.
- To manage and oversee financial management, including budgeting and ICT project proposals for the current year.
- To implement ICT policies and guidelines issued by the Government and SWCorp.